Overview

How We Handle Data

We may collect information you voluntarily provide, such as your name, phone number, email address, city, course interest, and any details you submit through enquiry, demo booking, WhatsApp, or admission forms.


We may also collect limited technical data such as device type, browser information, IP address, pages visited, and referral source to improve website performance, user experience, and marketing effectiveness. We use this information to respond to enquiries, provide course information, manage admissions, share updates, improve our services, and maintain website security.

We are committed to using personal information responsibly and only for legitimate educational, operational, and communication purposes.

DEX Academy

We do not sell your personal information. We may share data with trusted service providers who support website hosting, analytics, communication tools, payment processing, or admissions operations, but only as needed to deliver our services. We may also disclose information when required by law or to protect our legal rights.

What This Policy Covers

Below is a summary of the main privacy topics relevant to students, parents, and website visitors using DEX Academy online.

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Collection

Information We Collect

Personal details may be collected when you fill out forms, request a callback, join a demo, contact us on WhatsApp, subscribe to updates, or begin the admission process.

Name and contact details

Course and admission interests

Messages, submissions, and form entries

Usage

How We Use Information

We use collected information to answer questions, schedule demos, process admissions, send important updates, improve course delivery, and analyze website performance.

Respond to enquiries quickly

Support admissions and student communication

Improve website and learning experience

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Rights

Your Choices And Rights

You may request access, correction, or deletion of your personal information, subject to legal and operational requirements. You may also opt out of promotional communication at any time.

Request data updates

Ask for deletion where applicable

Opt out of marketing messages

Security

Cookies, Security, And Retention

Our website may use cookies and similar technologies to understand visitor behavior, improve functionality, and measure campaign performance. You can manage cookie preferences through your browser settings.

Data Security

We use reasonable administrative and technical safeguards to protect submitted information, though no online system can guarantee absolute security.

Retention And Third Parties

We retain information only for as long as needed for admissions, student support, legal compliance, analytics, or legitimate business purposes. Third-party tools may process limited data under their own privacy terms.